Privacy Policy

Last updated: December 2025

1. Introduction

Turn Digital SRL (“Turn Digital”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website turndigital.eu.

We comply with the General Data Protection Regulation (GDPR) and Romanian data protection legislation.

2. Data Controller

The data controller responsible for your personal data is:

Turn Digital SRL
14-22 București-Ploiești Road
Sector 1, 013693 Bucharest
Romania

Data Protection Officer: [email protected]

3. Information We Collect

3.1 Information You Provide

When you contact us through our website, we may collect:

  • First name and last name
  • Email address
  • Phone number
  • Company name (if provided)
  • Message content and inquiry details

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information through cookies and similar technologies:

  • IP address (anonymized)
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Referral source

4. Cookies and Tracking Technologies

We use the following categories of cookies:

4.1 Essential Cookies

Required for the website to function properly. These cannot be disabled.

4.2 Analytics Cookies

We use Google Analytics 4 to understand how visitors interact with our website. IP addresses are anonymized.

4.3 Marketing Cookies

Used to deliver relevant advertising and measure campaign effectiveness.

Google Ads

LinkedIn Insight Tag

You can manage your cookie preferences at any time by clicking Cookie Settings.

5. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your inquiries and provide requested information
  • To communicate with you about our services
  • To analyze website usage and improve our services
  • To comply with legal obligations

6. Legal Basis for Processing

We process your personal data based on:

  • Consent – For analytics and marketing cookies (you can withdraw consent at any time)
  • Legitimate Interest – For responding to inquiries and improving our services
  • Legal Obligation – For compliance with applicable laws

7. Data Sharing

We do not sell your personal data. We may share information with:

  • Service Providers – Third parties that help us operate our website (hosting, analytics)
  • Legal Requirements – When required by law or to protect our rights

Our advertising services are provided through partnerships with trusted industry partners including Equativ, Mediasmart (Affle), and Adwerk Pte Ltd. These business relationships are governed by separate agreements and do not involve sharing data collected through this website.

8. Data Retention

We retain your personal data as follows:

  • Contact form inquiries – 6 months, unless a business relationship is established
  • Client data – Duration of the business relationship plus 5 years for legal compliance
  • Analytics data – 14-26 months (as per Google Analytics default settings)

9. Your Rights

Under GDPR, you have the following rights:

  • Access – Request a copy of your personal data
  • Rectification – Request correction of inaccurate data
  • Erasure – Request deletion of your data (“right to be forgotten”)
  • Restriction – Request limitation of processing
  • Portability – Receive your data in a structured, machine-readable format
  • Objection – Object to processing based on legitimate interest
  • Withdraw Consent – Withdraw consent at any time (for consent-based processing)

To exercise your rights, contact us at [email protected].

You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) at www.dataprotection.ro.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. International Transfers

Some of our service providers (Google, LinkedIn) may process data outside the European Economic Area. These transfers are protected by Standard Contractual Clauses or other appropriate safeguards.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Data Protection Officer
Turn Digital SRL
[email protected]